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Managing Customer Relations During COVID-19

June 25, 2020 @ 3:00 pm 4:00 pm

Hosted by the Institute for Food Safety at Cornell University.

Many food and agricultural operations have established safety protocols, including practices customers are asked to follow, to reduce risks related to COVID-19. This can create many challenges when managing customer relations.  Join with food and agriculture industry members as well as university personnel to discuss strategies for successfully managing COVID-19 consumer interactions at retail, restaurants, farmers markets, u-picks, and greenhouses.